How We're Responding to Tariff Changes—Without Raising Prices
By Damon Porter
April 9, 2025 Lately, there’s been a lot of noise about new tariff regulations and what they could mean for the food and beverage world. At Hot Cup Factory, we...
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By Damon Porter
April 9, 2025 Lately, there’s been a lot of noise about new tariff regulations and what they could mean for the food and beverage world. At Hot Cup Factory, we...
By Customer Solutions
Unlike many other businesses, coffee shops are a place where people want to linger. If you've spent much time in a coffee shop, you've seen people studying, writers composing, and...
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By Customer Solutions
Especially if you're in a big city, dogs are everywhere. Some places even allow their customers' furry friends in their coffee shops! Even if pets aren't allowed in your coffee...
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By Customer Solutions
Before opening your coffee shop, there are a lot of things you'll need that you might forget. Much like making a packing list before a big trip, you may want...
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By Customer Solutions
Happy hour is a time-honored tradition of many restaurants and bars. It's a great way to bring in business during slow times of the day. Should you offer it in...
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By Customer Solutions
Every coffee shop knows how bad a morning coffee rush can be. You try to take orders quickly while still attending to each customer and there's still a long wait....
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By Customer Solutions
Boba or bubble tea is a Taiwanese drink traditionally made from milk tea and tapioca pearls. In the last few years, it's gone from a niche drink at specific restaurants...
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By Customer Solutions
Hiring employees in your coffee shop may seem like a daunting task. Finding the right people to trust with your shop is vital. We compiled a list of great questions...
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By Customer Solutions
Cold brew coffee is a phenomenon that has gripped the nation. It's much stronger than traditionally brewed coffee so it's better for many iced drinks. It also does well when...
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By Customer Solutions
Within the last few years, subscription services have moved from movies and TV shows to cheese, underwear, lotion, and yes, even coffee. How can you integrate that into your coffee...
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By Customer Solutions
With the 4th of July fast approaching, coffee shops are preparing for an increase in frozen drink orders. Why not add a blended drink that's just as festive as the...
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By Customer Solutions
Memorial Day is an American holiday that falls on the last Monday of May each year. Our nation has celebrated it since the Civil War. One of the first known...
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By Customer Solutions
Independent coffee shops will always be competing with chains. It's inevitable. Independent coffee shops consistently do better than chains because they have more freedom. A chain has to go all...
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By Customer Solutions
Drive-thrus are a staple to American restaurant success. Businesses with drive-thrus are far more successful than businesses without them. Your coffee shop will benefit greatly from incorporating a drive-thru.
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